Booking courses

via website: on-line bookings can be confirmed via an online credit card transaction or upon receiving a booking confirmation via email or fax on 020 7403 2861.

via telephone: 020 7403 7259. telephone bookings can be confirmed with a credit card transaction or upon receiving a booking confirmation via email or fax on 020 7403 2861.

Confirmation of bookings
All bookings are confirmed when payment is received or when a booking confirmation is received via email or fax on 020 7403 2861. All confimed bookings receive detailed electronic course confirmation documents along with additional information relating to the course. Should a confirmation not be received, or should any details seem incorrect please call us immediately.

Payment terms
All invoices are for immediate payment. Each course booking is invoiced on the date of the booking and will be sent to your accounts department unless a contact is specified.

Course amendments and cancellations
The names of course participants can be changed at any time without penalty.
Course dates can be cancelled or postponed up to 15 working days before the course start date. Should a course booking be cancelled or postponed within 15 working days or less notice then the following table of fees would apply. All notification of cancellations and postponements must be made in writing.

Postponed courses must be immediately rebooked, or the appropriate cancellation fee will be charged.

Payment methods
Cheques should be made payable to "In tuition", Contact us for BACS transfer details. For all invoice queries contact Accounts on the following: -
Tel: 020 7403 4706
Fax: 020 7403 6191
Email: accounts@intuition.co.uk
Post: In Tuition House, 210 Borough High Street, London, SE1 1JX

Alternative terms
For major projects and large contracts alternative terms of business can be arranged, at the discretion of a Director of In tuition and must be confirmed in writing.

Acknowledgements
The Client acknowledges that all employees, consultants and agents of Ownstep Ltd trading as In tuition (the Company), have entered into certain fidelity undertakings with the Company and inter alia a restriction from accepting employment or a consultancy or agency appointment whether directly or indirectly with any Client of the Company, during their employment with the Company, or for a period of up to twelve months after the termination of such employment. The Client acknowledges the necessity of such restrictions in order to protect the interests and goodwill of the Company.
If the Client or any subsidiary or associated company of the Client either whilst the Consultant is employed by the Company or within a period of 12 months after the Consultant has ceased to be employed by the Company directly or indirectly on its own behalf or on behalf of any other person concern undertaking firm or body corporate solicits or endeavours to entice the Consultant away from the Company employs or knowingly assists in or procures the employment of the Consultant by any other person concern undertaking firm or body corporate then the Client shall pay to the Company by way of a placement fee a sum equal to 25% of the gross remuneration (including the value of all benefits) that the Employee will earn or enjoy the benefit of during the first year of such employment together with VAT thereon and, where relevant, in addition indemnify the Company for any amount above this sum that the Company is liable to pay to any third party agent.

Copyright
Information and documentation provided on the course are the copyright of the Company. They can only be used for the sole benefit of the Client and not resold or copied.

Course attendance
The Company reserves the right to refuse delegates entry onto courses under the following circumstances; arrival over 30 minutes after the published course start time; not fulfilling the course pre requisites, intoxication through alcohol or other substances, inappropriate dress (i.e. not smart casual or business attire) or abusive behaviour.

Theft of participants' possession
The Company shall not be liable to any participant for loss of/or damage to any property suffered whilst upon the Company's premises belonging to/or in the possession of any such participant howsoever caused including, without limitation, its negligence or that of its employees or agents.

Viruses in disks
Whilst the Company has undertaken all reasonable steps to ensure that any disks provided by it in the supply of the services provided hereunder are free from any virus, worm, "self-destruction", "disabling", "lockout" or "metering device" ("virus") no guarantee is given in this respect by the Company and the Company gives no warranty in such regard and excludes all and any liability for any direct or indirect loss or damage caused as a result of any such virus contained in any disks so provided.