Target
audience
Managers
and team leaders with particular responsibility for
internal communications
At
course completion
After
completing this course, participants will
be able to:
~ Focus
on practical skills to improve internal communication
~
Identify the difficulties that information technology
present
~ Develop
solutions
using
effective resource materials
~ Understand
new ways
of
dealing with
communication
problems
Prerequisites
None.
Topics
~
The
basics of communications
~
Effective
channels of communication
~
Better
use of information technology (email, etc)
~
Using
communications analysis
to
improve personal
effectiveness.
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